DejaCode is normally deployed as a Service (Software as a Service). We do have an option for local installation in which case you will need a Linux server that is connected to your internal network. Server requirements are relatively modest, but installing locally requires someone from your IT department to be the system administrator.
DejaCode is always licensed as a subscription – normally for a year. See our licensing page for details about customer agreements for SaaS use or on-premises installation.
nexB uses Zendesk as our primary technical support system. You can report a question or problem at https://dejacode.zendesk.com/hc/en-us/requests/new. We will respond according to our technical support policy.